Think of it this way. A salesman calls you to sell you something, without knowing if you need it. You walk on the car lot to get an oil change and walk out with a new red F-150. You now have buyer remorse. Did the salesman win? Will you refer your friends and family to that person?
When you are problem solving, your focus will be different. Your focus is to ask good questions. You seek to learn about your client. Your job is to find out what their need is and help them find the answer. When you help someone solve a problem, you are valuable to them. Your relationship is different. They are happy with their purchase. They tell other people about you. In the end you still got paid, but your business will grow much faster than a salesman's. You will attract customers instead of chase them.
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